At OutfitXpress, we are dedicated to delivering your orders promptly and efficiently. Below is our Shipping Policy, designed to ensure complete transparency for our valued customers.
1. Order Processing Time
- Orders are processed within 1-2 business days after placement.
- Once processing begins, you will receive a confirmation email with your order details.
2. Shipping Time
- Our standard shipping time is 5 to 7 business days from the date of dispatch.
- Delivery times may vary based on factors such as destination, customs clearance, weather conditions, or other unforeseen delays.
3. Shipping Destinations
- We offer worldwide shipping to most regions.
- Remote areas may experience longer delivery times or limited shipping services.
- If we are unable to deliver to your location, our team will contact you promptly.
4. Shipping Charges
- A flat shipping charge of $20 per product applies to all orders.
- We occasionally offer free shipping promotions—stay updated by visiting our website!
5. Tracking Your Order
- Once your order has been shipped, you will receive a tracking number via email.
- You can use this tracking number to monitor the status of your shipment on the courier’s website.
6. Customs & Import Duties
- For international orders, customs and import duties may apply based on the destination country’s regulations.
- These charges are the customer’s responsibility and are not included in our shipping fees.
- We recommend checking with your local customs office for further details.
7. Undeliverable Packages
- If a package is returned to us due to:
- Incorrect address,
- Refusal to pay customs duties, or
- Failure to pick up the package,
the customer will be responsible for any additional shipping costs incurred.
8. Contact Us
For any inquiries regarding your order or our shipping policy, feel free to reach out to us:
📧 Email: info@outfitxpress.com
📞 Phone: +923164764441
Thank you for shopping with OutfitXpress! We appreciate your trust in our brand and strive to provide a seamless shopping experience.